Question

Desktop application does not work

Forum|Forum|2 years ago
May 9, 2024
4 replies
642 views

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This is exactly what I see after I have been diligent for two days now,
I can’t go to the wrong place from the documents

At the same time, I can access Figma through a browser, but I need it through applications. I tried everything, restarted the computer and cleaned the Figma and re-logged in, nothing helps.
How can I activate Figma on the application?

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A

Adam33

Following because I’m getting the same error in both the browser and desktop app.
If it stops working in the browser, I can access it in the desktop app and vice versa.
When they both stop working, the only solution is to create a duplicate file.

Celine_

Community Support

Hey @Dima8 ,
Thanks for flagging this. Our support team is currently investigating your issue and is waiting for your response to check what might be causing this.
Please check your inbox, for your reference, your ticket number is 996588.

@Adam33 Sorry to hear you are also having this issue. I’d suggest you to reach out to the support team so they can take a closer look to your issue by filling this form: here
Please use your Figma account email, thank you!