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Lana_Veldanova
Lana_Veldanova
March 20, 2023
Solved

Deleted Project I am not an owner

Hello! I accidentally deleted the whole project with 39 files, and the most filies I am not the owner. The whole team don’t have the access go the project at all. In my drafts i have only a few files i created by myself. Is there any way i can recover the whole project form cloud, or any other ways? Thank you

This topic has been closed for replies.
djv
djvSolution
Community Support
March 20, 2023

Hey Lana,

Sorry to hear this happened!

When a project is deleted, it deletes the project for all collaborators and removes the project from the team. It’s not possible to restore a deleted project, but you can restore the files. All files will be found in the Deleted files tab of the original creator.
We recommend that your team:

  1. Restore the deleted files (found in the Deleted tab in the Drafts folder)
  2. Create a new project in your team
  3. Move the restored files into the team
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2 replies

djv
Figmate
djvSolution
Community Support
March 20, 2023

Hey Lana,

Sorry to hear this happened!

When a project is deleted, it deletes the project for all collaborators and removes the project from the team. It’s not possible to restore a deleted project, but you can restore the files. All files will be found in the Deleted files tab of the original creator.
We recommend that your team:

  1. Restore the deleted files (found in the Deleted tab in the Drafts folder)
  2. Create a new project in your team
  3. Move the restored files into the team
Batrinchen
June 16, 2024

Hello, a similar case happened to me, and it looks like the case occurred in 2023. I’m asking if the problem still has no solution?

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