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Question

CTRL+SHIFT+K not working

  • October 7, 2024
  • 4 replies
  • 119 views

Milhan

I am having a problem. In the new UI, or it’s just a new bug. The short cut key to import images CTRL+SHIFT+K not is not working on my Desktop Figma version.

4 replies

Celine_D
Figmate
  • Community Support
  • 3381 replies
  • October 7, 2024

Hi there! Are you in Window or Mac?

If you are in mac, can you please try COMMAND+SHIFT+K? It is working on my end (both desktop app and browser).

In your Figma desktop app, please also check if your desktop app is updated by clicking in the top-right corner ‘Figma’ > Check for Updates…
Screenshot 2024-10-07 at 15.34.26

Also, I’d recommend you to force-quit, and clear out the cache to see if that helps. You can follow the steps on this article:

Figma Learn - Help Center

I hope this helps!


silvermagnolia

Perfect, it didn't have any updates but Reload Tabs fixed it!

 


Yasha Perovic

Hi, I’ve met this problem too…My Figma is uptodate. Mac


y_toku
Figmate
  • Community Support
  • 2351 replies
  • April 10, 2025

Hello ​@Yasha Perovic 

 

Do you know if you have your customer keyboard conflict? Could you try the troubleshooting below too?

  • Close any Figma tabs you're not using
  • Browser: Force-quit and open Figma in a new browser window.
  • Desktop App: Force-quit the Figma Desktop app and restart it. If the issue persists, try clearing the cache.

If the issue persists, please submit a bug report detailing the steps that led to this issue? You can do so by following the link: https://help.figma.com/hc/en-us/articles/360041468234-Submit-a-bug-report

 

Thanks,

Toku 


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