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Elad_Naider
Elad_Naider
May 20, 2021
Solved

Accidentally purchased 3 seats under private email, can I transfer to my work email?

  • May 20, 2021
  • 3 replies
  • 589 views

Hi Community,
I accidentally purchased 3 pro editor seats under my private email, instead of under my work email. Can this be changed somehow, or do I need to delete everything and re-purchase?
Thank you!

This topic has been closed for replies.
Best answer by Grant_Novey

Probably best to contact Figma support directly.

Figma

3 replies

Grant_Novey
Grant_NoveyAnswer
May 20, 2021

Probably best to contact Figma support directly.

Figma
Denise_Harrison
Denise_Harrison
September 20, 2024

Hey! No need to delete everything. Just contact customer support and explain the situation—they can usually transfer the seats to your work email. I’ve had a similar issue with software purchases for my cold email agency, and support teams are usually pretty helpful with fixing it!

Denise_Harrison
Denise_Harrison
September 22, 2024

Blockquote Hey! No need to delete everything. Just contact customer support and explain the situation—they can usually transfer the seats to your work email. I’ve had a similar issue with software purchases for my cold email agency, and support teams are usually pretty helpful with fixing it!

I hope this helps you

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