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Accidentally purchased 3 seats under private email, can I transfer to my work email?


Elad_Naider

Hi Community,
I accidentally purchased 3 pro editor seats under my private email, instead of under my work email. Can this be changed somehow, or do I need to delete everything and re-purchase?
Thank you!

Best answer by Grant_Novey

Probably best to contact Figma support directly.

Figma
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3 replies

Grant_Novey

Probably best to contact Figma support directly.

Figma

Denise_Harrison

Hey! No need to delete everything. Just contact customer support and explain the situation—they can usually transfer the seats to your work email. I’ve had a similar issue with software purchases for my cold email agency, and support teams are usually pretty helpful with fixing it!


Denise_Harrison

Blockquote Hey! No need to delete everything. Just contact customer support and explain the situation—they can usually transfer the seats to your work email. I’ve had a similar issue with software purchases for my cold email agency, and support teams are usually pretty helpful with fixing it!

I hope this helps you


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