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Question

[Resolved] you dont have access to this file


Brieff_Ecuador

Hi, I’m getting this error, how can I fix it? It’s very urgent. I can’t open my own Figma file. Please help.

This topic has been closed for comments

y_toku
Figmate
  • Community Support
  • August 26, 2024

Hi there, this has been escalated to Engineering, and we believe this now to be resolved. If you are still experiencing file access problems, please let us know!

Thanks,
Toku


Sanchuna
  • September 10, 2024

Hi there, I’m also facing the same issue. is there way to trouble shoot this?


Celine_Figma
Figmate
  • Community Support
  • September 10, 2024

Hey @Sanchuna , thanks for flagging it. Our team is investigating!

More information below:


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