Thanks for your answer. Can you share a video of the issue being reproduced to the team (please make sure the whole window is in the viewport so we can check any relevant settings) directly via this form? here

(Also please indicate your device specs - make and model- and if the issue appears in browser, desktop app or both) This will help the support team to have some elements to reproduce your issue. Thank you!

I’m having the same problem too. I sent you a short video on the subject here: https://help.figma.com/hc/en-us/requests/new.

Hi @Celine_Figma,

I’m not sure if I’m experiencing the exact same issue as everybody else, but it’s related to On Drag not working properly.

I’m building a message carousel where I’m adding interactions to empty frames in components within a component set. In some cases, I’ve successfully added On Drag > Change To > Move In so that another component within the set slides in. When I add a second action to each interaction (namely, Set Variable), Move In is replaced with Smart Animate and no other behaviors are available. They’re all dimmed.

Even if I delete Set Variable, there’s nothing I can do to get Move In to become available again.

This is happening both in the desktop app (Mac) and in the browser. When it was working, I was only testing by previewing in the app. I have not previewed this on a mobile device yet.

I’ll submit a ticket using the contact information & instructions you’ve already provided.

If I’m doing something wrong, please let me know.

Thanks!

-John

UPDATE (Jun 26, 2024 | 3:09pm CT): Submitted ticket

I have the same problem

I’m also noticing the same behavior with other actions: On click, While hovering, Mouse enter, etc.

(Post continues below image)

Maybe these types of animations aren’t meant to be used within frames or component sets, but rather on entire screens? If that’s the case, it’s not mentioned in the following Figma documentation:

• Create interactions


• Prototype actions > Change to


• Create interactive components with variants

I’m having trouble with On Drag as well. Basically I have created a sort of parellax effect which is triggered by dragging but when prototyping the entire page nothing happens. Only if I switch the view to the full page. and its really small. Basically what is happening is that when you reach the top or the bottom of the screen frame, that is when the drag works (it needs some sort of upper or lower limit). Does anyone have a fix or a solution to this?

Hi I am having trouble too getting the drag to work on a mobile device…any news if there is a light on the horizon? 😉

Hi there! Thanks for the information.

I saw on our backend that your ticket has been solved by our technical quality team.

For others who may be also interested, here is some additional information:

The engineers team informed us that this is an expected limitation on our end.

For Navigate To between frames, we allow Smart Animate + Move In/Out/etc but, you cannot Move In/Out/etc for a component.

This has not worked for within a component. However in your case, we can see that it is set to Move In, yet also disabled (cannot be clicked). This can happen if you turn a set of top level frames into a component.

Thus, we have shared your feedback to the product team to allow Smart Animate to work with On Drag interactions within components.

I’ve gone ahead and closed the topic as we had several different issues here. If you think you have another issue, as a best practice, feel free to open a new thread (one thread = one topic) or, reach out directly to the support team for further assistance: https://help.figma.com/hc/en-us/requests/new Thank you everyone!