Skip to main content
Solved

"Internal Profile" handle vs "Community Profile" handle


kwon

Hi there, bit of a vanity question here: Is it possible to “convert” an internal profile handle to a Community handle?

I thought I’d claimed @kwon as my Community Profile handle (I’d like to be able to post, share, follow etc from figma.com/@kwon)

But when I’m logged in and try to post, share, follow, I’m prompted to claim a Community handle - e.g., if I navigate to Settings > Community, there’s a call to action to “Claim your handle”.

If I try to enter kwon there, I’m told it’s already taken. So it looks like @kwon is my internal profile handle (if such a thing exists). How can I change my internal profile handle to my Community handle?

I’ve tried looking through these documents but it’s still not totally clear to if or how I can do this:
https://help.figma.com/hc/en-us/articles/360038510833-Create-a-Community-profile-for-an-individual
https://help.figma.com/hc/en-us/articles/360038510833-Create-and-update-Community-profiles

Any thoughts?

Best answer by tank666

Is this your profile? figma.com/@kwon
This is the Community profile. You may have signed in to a different account.

View original
This topic has been closed for comments

2 replies

tank666
  • 4861 replies
  • Answer
  • April 2, 2021

Is this your profile? figma.com/@kwon
This is the Community profile. You may have signed in to a different account.


kwon
  • Author
  • 1 reply
  • April 3, 2021

That was it! Didn’t realize I had already claimed it with my work email months ago. Thank you!


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings