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Question

I am the Admin of a file and have a paid account but my account is restricted

M_A_Brands

I searched before posting but was unable to use the threads for a solution.

I am the account and file admin of a file I am trying to edit.

Receiving this message:
“your account has been restricted by an admin. To edit files, please contact your admin to upgrade you.”

I even upgraded to a paid account this morning to see if that was the issue.

Help!

Tara1
Ivancis
Teddy
9 people like this
  • Tara1
    Tara1
  • Ivancis
    Ivancis
  • Teddy
    Teddy
  • Tascha
    Tascha
  • Erling
    Erling
  • Alexandra_Gruenagel
    Alexandra_Gruenagel
  • Carioca_Andre
    Carioca_Andre
  • Raquel_Garcia
    Raquel_Garcia
  • Danielle_Timcke
    Danielle_Timcke

2 replies

Majid
  • Majid
  • 1 reply
  • December 13, 2022

Same issue here. Very annoying. I have a paid account and my figJam all of a sudden decided that I don’t have access

Help!

rajitha
  • rajitha
  • 1 reply
  • April 27, 2023

Any workaround to this ? Same issue is happening Edit permission is already granted but no edit access.
image

W
1 person likes this
  • W
    Weston_Springer

Reply


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