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How to enable slack notifications?


Bill_Stewart_S

I used the old figma plugin for slack at a previous company with no problems, but can’t seem to get the new slack plugin to work.

  1. My company has the Figma plugin for slack available.
  2. I installed it as a slack user on Windows.
  3. I don’t see what other steps I need to take. All comments are still going to email, not to slack and I don’t see how to connect a particular project or file to a particular slack channel. I’ve restarted figma and slack. I would appreciate some help. Thanks in advance 🙂

Best answer by agomes

Hi everyone,

I’m a Product Manager at Figma, and I have some good news to share! You can now get notifications about specific Figma files, teams, and projects in the Slack channel of your choice. These updates can be sent hourly, or daily, or in real-time. Learn More

To get started…
Reinstall the app.
Note: If you’re unable to do this, please reach out to your Slack workspace owner to re-authorize the Figma app.
• Type /invite in the channel you want to use, and add the Figma app.
• Type /figma subscribe to set up notifications.

I just wanted to thank you for your feedback on this. It really does help us build better products for our customers. Give it a try, and let me know if you have any feedback.

Thank you,
Avantika

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21 replies

  • 3 replies
  • March 4, 2021

I have the same problem. I installed Figma integration, revoked the old one and nothing happened. I got in touch with Slack support but they said this need to be fixed on Figma’s side.


Tomek
  • 1 reply
  • March 4, 2021

Same problem here. I authorised thn app, but it just simply doesn’t work.


danimalnelson

Same. Anyone have a communicated timeline when this will be fixed?


  • 3 replies
  • March 5, 2021

Nope, but I wrote also message to Figma Support, if they will answer anything concrete then I let you know.


  • 3 replies
  • March 5, 2021

I got response:
After connecting Figma and Slack, you will need to authorize the connection. Can you try authorizing the connection between Figma and Slack via this link: https://slack.figma.com/slack/slack_authorize


Bill_Stewart_S

The authorizing connection page didn’t show up the first few times I did it.
So, when I authorized it, it sort of works. The weird thing is that I’ve seen huge delays between a comment being added and getting a Slack notification.

Huge delay = 3-6 hours
It’s not that comment notifications need to be instantly reflected in Slack, but it does noeed to be close to real time to be useful.


chudoloo
  • New Participant
  • 35 replies
  • March 9, 2021

I didn’t have issues setting it up and got Slack notifications for comments right away after our Org turned it on, but we’re now seeing a delay of about an hour or two as well.


Timj
  • New Member
  • 82 replies
  • March 11, 2021

Hard to know if it’s working or if it’s the long delay? - thanks for the authorization link when I first installed it that page gave an error on the Figma side but seems to have worked just now.

The old Slack plugin notifications posts were near realtime. Totally agree about 5 minutes should be the minimum notification delay not hours. I’d totally go back to the old app but I removed it in case it interfered with the new app.

UPDATE re-authorize hasn’t helped got a @support ticket open now.


Timj
  • New Member
  • 82 replies
  • March 17, 2021

I have had a ticket open with @support for 6 days now and not even a response of any kind from them. Is anyone in the community able to offer any advice to get Slack working again?


Eli
  • 12 replies
  • May 30, 2021

Same here. Connected the new Fimga for Slack and do not see any way to associate a channel with Figma project/file. No notifications come though.


Marcio_Gutheil

Same issue. The Authorization process seemed to have worked fine. But the integration just seems to not work at all once set up.


Stumpy_Avjean

Is the Figma project to Slack channel integration gone? I’m getting notifications in the Slack Figma App channel but I’m no longer able to connect a Figma project to a specific Slack channel.


Sebastian_Campos

^^^ Same issue. I also need Slack channel <> project-based notifications


Jakedeg
  • 3 replies
  • August 19, 2021

Same question here! How do we get project updates in a slack channel?


Osandi_Sekou

Anyone know how to add the old Slack integration? Thinking that may be my saving grace, here.


agomes
Figmate
  • Figmate
  • 7 replies
  • Answer
  • March 23, 2022

Hi everyone,

I’m a Product Manager at Figma, and I have some good news to share! You can now get notifications about specific Figma files, teams, and projects in the Slack channel of your choice. These updates can be sent hourly, or daily, or in real-time. Learn More

To get started…
Reinstall the app.
Note: If you’re unable to do this, please reach out to your Slack workspace owner to re-authorize the Figma app.
• Type /invite in the channel you want to use, and add the Figma app.
• Type /figma subscribe to set up notifications.

I just wanted to thank you for your feedback on this. It really does help us build better products for our customers. Give it a try, and let me know if you have any feedback.

Thank you,
Avantika


Camilo_Florez_Rojas

I try all, but nothing works…


Zaur_Giyasov

Hi! Notifications about creating files in Figma work but notifications about new comments don’t work.


Zhifeng_Koh

Hi, I have the same issue as Zaur. Subscribing to a Project or File in a Slack channels sends notifications about the file, team, or project. But what we really need is notifications for comments made in a File or Project as these are what impact design and delivery.

Currently we receive them in email - can we please enable the Slack bot to also send comments?


Cynthia7
  • 2 replies
  • April 20, 2023

May I know if this only works for Professional Figma accounts?


Sertac_Akdogan

Even though I completed the steps of “invite” and “subscribe”, I did not receive any notifications about comments on the channel.
Private notifications are working okay.
Help please.


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