I was working on a file, when I realized the offline button appeared. it was weird, as all my other files were opening just fine. I decided to close the file, but when I try to open it it takes forever to load, but never fully loads. I sent the link to some friends but it won’t load on their computers either. does anyone know how to fix this?
Best answer by Bruno_Figueiredo
Hey everyone 👋
Figma was down for some people but it should start being back up.
Can you please let us know if you’ve regained access to these files?
If this persists it would be great for you to report directly to support@figma.com or use the support tool that looks like this -❓- and exists on the bottom right corner of the desktop and web app.
My internet works perfectly, I can watch YouTube videos and check social media. I don’t want to panic but I can’t access my files ??
Even on the browser
Yeah same here, restarted etc, only getting an issue with Figma.
Uuuh status.figma.com says all good. But it’s not all good. 504 Gateway error and my internet is fine
Same - can’t log in, returns a 504! Figma really needs offline mode…
Same here. 504. My teammates are also affected.
Same for me
Same for me too, but from a 15 min is up and ok
I have the same exact issue. File just stopped working suddenly. Tried to load it on multiple devices, all failed. Submitted a support ticket, hopefully, they can fix it.
Having the exact same issue as well.
I’m having the same issue as well. It is only happening with one of my files, but it won’t load on any browser or in the desktop app.
Same issue here
Give it a shot on the desktop app guys, mine just started working after like 20 tries
I have the same issue for both web version and desktop version. Other files are working fine, but the one I was working on before the server’ down can’t open anymore.
Hey everyone 👋
Figma was down for some people but it should start being back up.
Can you please let us know if you’ve regained access to these files?
If this persists it would be great for you to report directly to support@figma.com or use the support tool that looks like this -❓- and exists on the bottom right corner of the desktop and web app.
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