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Figma is running very slow suddenly


Krati_Agarwal

Figma is running very slow suddenly, I can’t even move an object easily, is it because of Figma servers?

Best answer by dvaliao

Hey All,

This thread seems to be from a service disruption last Summer in 2022. If there’s no active service disruption showing here: https://status.figma.com/

As a first troubleshooting step, can you please try:

  • logging out of your account in both the web browser and the desktop app
  • clearing your browser/desktop app’s cache.

Here’s how to clear the desktop app cache on a Mac:

  1. Quit the Figma desktop app
  2. Open Terminal.app and enter the following command: rm -rf “$HOME/Library/Application Support/Figma/”{Desktop,DesktopProfile}
  3. Try opening the desktop app again

Here’s how to clear the desktop app cache on Windows:

  1. Close the Figma desktop app
  2. Open the Start menu, and paste in this, followed by enter: %APPDATA%\Figma
  3. In the window that opens, delete the Desktop and DesktopProfile folders if they exist
  4. Launch the desktop app again
  • un-installing and re-installing the desktop app.

If you continue to have issues after completing all steps, please reach out to support directly with the following:

  • What device and OS you’re using?
  • Is this happening with just one file or all files?
  • Screen recording
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50 replies

SOkil_Thapa

As per my experience, i have never felt such an issue with the Figma server, it might be on your end like, Ram overusage due to other applications and it cal also be due to the internet problem.

In what platform you are facing issue, web or desktop version.


Rocky
  • 8 replies
  • May 12, 2022

I am experiencing this too, on the mac desktop app. The browser works fine, but the app is freezing constantly. My WiFi connection is great, running a Macbook Pro and haven’t ever had issues. This has been happening for about a week


Sez
  • 1 reply
  • May 12, 2022

I I’m having the same problem. I restart my Figma, and it will work fine for 5 minutes, and then it starts to run very slow and freezes. Again, it is not working for desktop or browser.


Rocky
  • 8 replies
  • May 12, 2022

I have recorded this loom, it seems related to components with auto-layout? Loom | Free Screen & Video Recording Software


Till
  • 4 replies
  • June 3, 2022

I have the same issue. it is table component with auto layout. copy, paste editing. all is so super slow. i am running a brand new mac book m1 max, monterey 12.4. it is not possible to work with figma any more.


Mitzr
  • 2 replies
  • June 6, 2022

I am having the same issue with the desktop app. So much lag and sometimes freezing. None of the other apps on my computer are experiencing a lag at this time.


Sheridan1

I am having the same issue as well. Many times I had to kill the Mac desktop app in order to get it up and running again. Really need a solution to this problem. Thanks!


Cristina_Burmester

Comments are not working for me. Do you have same issue?


Josh
  • Former Community Manager
  • 1019 replies
  • June 7, 2022

Please see our status page here. We’re still actively monitoring everything.


Jayam
  • 1 reply
  • June 14, 2022

Iam facing the same issue for past 3 weeks, I’m using MacBook Pro, and have 300 Mbps wifi connection. Earlier it were working fine even in mobile hotspot 4g itself with out any lag. Is this due to last update by figma after the config 2022.?


Miti_Abulaiti

@figma just fix it please?! it is impossible to work on Figma. I can’t even move an icon.


Cara_Brashears

My team also has significant performance issues with the Mac desktop app. We are dealing with daily freezes, search results never loading, connection errors and failed syncs. Even when our wifi is most definitely functioning at a high speed.

Quitting and restarting sometimes helps but not always. This has serious implications to our productivity 😦


Corey_Korhan

@Rocky

  • loom 🔥
  • As far I noticed, you’re updating an instance but I couldn’t understand why other instances are getting updated. that’s weird because it’s a master component behaviour.
  • have you tried the desktop app?
  • If you can’t did you tried to replicate the same issue on incognito? Sadly many chrome plugins doesn’t dance well with figma.

@everyone

My general troubleshoot with figma are these steps which mostly helps me to pinpoint the issue - generally it turns out either my bad or my hardware is bad lol

  • Uninstall and reinstall figma app (if you’re on Mac use AppCleaner) Thanks to cloud magic, you don’t even need to back up anything.
  • Generally when you have an issue with figma, try to replicate the issue within a browser (especially in incognito chrome window). If chrome fails, do the vice versa
  • Try to replicate the issue on another machine (with different specs)
  • Might worth to check if one of the plugins causing the issue. Some are terribly maintained with ruins all the goodness of Figma.

I also had a terrible performance a year ago and all gone when I switched to m1. Didn’t even had any single hiccup ever since.


Yaron_Peretz

You are so right!
It’s not only slow it’s crashing a lot!


Marc-Olivier_Giguere

I have been using Figma everyday for the past 4 years and now I’m also experiencing 1-3 seconds lags when moving or editing anything in Figma. Can’t work like that. I know it’s not a hardware issue. Please fix that asap! Thanks


As of Friday, July 8th, we are experiencing significant 5-10 second lag times for any action - moving, typing, changing colors. Our enterprise design workflow is at a complete standstill.


Zeinab_Mousavi

My Figma is slow as well, and I also try the web base, it is also slow.


Rocky
  • 8 replies
  • July 18, 2022

Other instances are getting updated because I build my components often with instances inside them (the loom example shows I am updating a master component that is a row, and an instance of it is within another table master component).

I got word from Figma that this file’s slowdown is caused by the individual strokes so I removed them, but still seeing major lag.


Scott_Jarrard

Figma is freezing multiple times on a daily basis. I am on a MacBook Pro, M1, 32 GB; and it is killing me. I am not having any issues with any other applications including the Adobe product line. Not sure why Figma is struggling!


Marla_de_Haan

Same here. Freezing a lot. @Figma_Support anything you can do?


Nadir_Benafghoul

I feel kind of relieved reading all your comments … but still now that I know I’m not the only one with this problem, I hope figma support team or whatever do something about it … figma is really a game changing tool, and there are no viable alternatives to it at the moment but if they want it to stay at the top they have to solve this annoying problem as soon as possible


sapanya_s
  • 2 replies
  • August 15, 2022

I’m using Figma on browser. Everything works fine when I just start using it, but after 5-10 mins of working, it’s suddenly slower and slower. I have to reload the browser a lot. This highly affects my productivity.


Phil_Larsen
  • Active Member
  • 130 replies
  • August 17, 2022

I get a lot of issues trying to go to the “home” tab. Usually has ~10 second delay before going, which results in some random files being opened if I try clicking around in my currently open file.


Merve_Kook

It was working just perfect yesterday. Today its even hard to open a file. Its super super slow and lagging - impossible to work 😦


Knyaginin
  • 4 replies
  • August 31, 2022

Same thing during last week. Clearing cache doesn’t help. Reinstalling doesn’t help. So far treated by frequent opening/closing Figma.


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