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Can't use Curser chat

  • April 21, 2021
  • 1 reply
  • 947 views

Hillary_Steiner

**1. When I try and use curser chat, it doesn’t work. I select the curser chat, I type text, then click background and it disappears. I tried clicking the background first and it just disappeared.

2. Are you able to consistently reproduce it? If so what are the steps? Yes

3. Share a screenshot, recording, console log, link to the file, etc.

4. Is the issue only happening in desktop app or a specific browser , or both? Both

5. What OS/version and/or browser/version are you using? Mac/OS 10.15.7

Best answer by Karl_Jiang

Hey @Hilary_Steiner, this is actually expected behavior, although thank you for the feedback, we understand it might be confusing! Cursor chat is meant to go away the next time you click as it’s meant to be a temporary message, and it’s currently not possible to show the message and interact with the board at the same time.

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1 reply

Karl_Jiang
  • 3 replies
  • Answer
  • April 21, 2021

Hey @Hilary_Steiner, this is actually expected behavior, although thank you for the feedback, we understand it might be confusing! Cursor chat is meant to go away the next time you click as it’s meant to be a temporary message, and it’s currently not possible to show the message and interact with the board at the same time.


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