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Question

Can’t access my own file

  • September 8, 2024
  • 1 reply
  • 74 views

Akanksha_Padaval

I’m trying to retrieve an important file titled “Internship Document” that I seem to have lost. I’ve checked the deleted files, but I can’t find it there either. When I try to access the document, it shows a message saying that I can’t access the resource and to contact the owner or admin, even though I was the only one with access to the file. I really need to recover this document, so any help with this would be appreciated!

This topic has been closed for replies.

1 reply

  • Figmate
  • 2002 replies
  • September 9, 2024

Hi @Akanksha_Padaval, Thank you for reaching out and sharing the details of your situation. I fully grasp how frustrating this must be for you.

I see that you’ve already taken the initiative to contact our support team through a ticket, which is greatly appreciated! It appears that you’re engaged in an ongoing conversation with our specialist within that ticket.

Based on the information you’ve provided in your ticket, our support specialist is diligently working on your case. I recognize the urgency of time for you, but I kindly ask for your patience while you await their response.

Thanks for your understanding in the meantime.

I’ve gone ahead to close the topic here.
Also, I’ve noticed another post from you with the same content. To avoid confusion within the community, we will proceed to unlist that one shortly.


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