Hello there! I bought subscription on Professional plan for one month to see what it’s all about. Now subscription is over and my team on which Professional plan was applied is locked. I have “view only” access to the files created in the team. I canceled subscription but Figma still wants to charge me for the next month. Can I renew access to the files or this team will be on Professional plan forever from now on?
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Hi there Fedorenko, for account related issues like this we ask for you to reach out directly to our support team. You can do this by using the in-app help widget (the little “?” in the bottom right of Figma) or by emailing them directly support @ figma .com
Thanks! 🙂
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