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Not able access Figma files with free edition after updating

  • August 16, 2024
  • 1 reply
  • 35 views

Mothiram_Janakiraman

Today I updated Figma desktop version and after updating I was not able to access the design files. The popup error was “YOU NO LONGER HAVE ACCESS TO THIS ORGINIZATION” switch organization to use Figma. But I am using free version. How to solve this issue. It would be great if someone help me out.

Best answer by dvaliao

Hey @Mothiram_Janakiraman, thanks for reaching out and sorry to hear you’ve lost access!

It looks like you’re also reached out to support directly on ticket #1095972, and William replied to you earlier today. Please check your inbox for the reply from support and continue working with them directly.

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1 reply

dvaliao
Figmate
  • Community Support
  • 4680 replies
  • Answer
  • August 19, 2024

Hey @Mothiram_Janakiraman, thanks for reaching out and sorry to hear you’ve lost access!

It looks like you’re also reached out to support directly on ticket #1095972, and William replied to you earlier today. Please check your inbox for the reply from support and continue working with them directly.


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