Hello, I’ve been using Figma for about two months, I payed 15$ for one seat in August - I specifically checked to pay only for myself and not for other 3 people in my team, but today i was charged 60$ for everyone, I wasn’t notified when I made my previous payment or asked if I want to pay for other people. 60$ is a lot of money and I would like to request a refund, can someone from Support Team help me please?
Solved
Request for a refund for multiple professional seats
Best answer by dvaliao
Hey @aldharra, sorry for the frustration!
It looks like you already reached out to support directly, and they were able to refund you on ticket #1135324.
Please let me know if we can help with anything else.
Hey @aldharra, sorry for the frustration!
It looks like you already reached out to support directly, and they were able to refund you on ticket #1135324.
Please let me know if we can help with anything else.
Reply
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.