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Error occur when I attempt to update the Figma app


There’s is a modal appearing in my Figma app since last week.

The message written is:

"Update Available
A new version of Figma is ready to be installed

btn: Install now
btn: Install on next launch"

I tried to try both of the button but, both
doesn’t work at all.
Also, the pop-up appears randomly everyday.

Best answer by Celine_D

Hi there! Sorry for the trouble, it sounds like there may be an issue with your current installation of the Figma desktop app.
Can you confirm which OS (e.g. Mac, Windows, Linux, etc…) are you using Figma on?

If you uninstall the app and then reinstall via our website, this may resolve the issue.
. To do this:

  1. Uninstall all Figma apps from your device (this may include Figma agent)
  2. Restart your device
  3. Install the latest version of the Figma app from here: https://www.figma.com/downloads/

Hope it helps!

View original

3 replies

Celine_D
Figmate
  • Community Support
  • 3381 replies
  • Answer
  • November 6, 2023

Hi there! Sorry for the trouble, it sounds like there may be an issue with your current installation of the Figma desktop app.
Can you confirm which OS (e.g. Mac, Windows, Linux, etc…) are you using Figma on?

If you uninstall the app and then reinstall via our website, this may resolve the issue.
. To do this:

  1. Uninstall all Figma apps from your device (this may include Figma agent)
  2. Restart your device
  3. Install the latest version of the Figma app from here: https://www.figma.com/downloads/

Hope it helps!


Thanks! Problem solved!


Celine_D
Figmate
  • Community Support
  • 3381 replies
  • November 7, 2023

Glad it works now! You’re welcome 😀


Reply


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