Hi, I signed up with my university email when I was a student. I’ve since graduated and no longer have access to my school email. I cannot access mail forwarding services so I absolutely cannot access my account from my desktop now (it’s asking for email verification which I cannot provide). I already contacted support but I’m worried I’ve lost access to my account forever. There are some files I’d like to retain so this is very important to me.
Question
Locked out of my figma account from an old university email.
This topic has been closed for comments
Hi there,
Thanks for reaching out. I understand how you feel. It seems our support team replied to you yesterday regarding your account issues, so please check your inbox. They will assist you in regaining access to your account, so please stay in contact with them.
Thanks for you patience,
Toku
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.