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Question

Figma is only exporting zip folders instead of single files


Michael_Groome

When I try to export a frame, Figma downloads a zip folder. I’d like to download just a single image of the frame.

I’ve read through other suggestions on similar posts, but they have not worked for me. I’ve tested other frames. I’ve tested exporting as a png or jpg. I’m only selecting one frame at a time. My frame does not have a “/” in its title. It even downloads a zip folder when I select a single shape or piece of text.

This didn’t used to happen, and I’m not sure what changed. Does anyone have any advice?

15 replies

Max67
  • 1 reply
  • October 8, 2022

Hi! I had the same problem and I realized that my frame was inside a frame when I exported it. If your frame is inside another one, try taking it out before exporting.

Might not be your issue but hope it helps anyone else reading this.


Tyler_Clementi

I’m having the same issue! Previously, the Export function was super convenient. I could just export my frame at 2x PNG, then switch a few layers and re-export a different look at the same interface. (I have a project where the uniform resolution of the frame exports is a must.) The Export function was my best friend!

But over the last two days, every attempted .png export of any frame produces a .zip download.

Like Michael, I’ve removed all special characters from the frame name. I’ve tried exporting the simplest objects, single ungrouped images. I’ve tried PNG and JPG and PDF. But invariably, every export comes as a .zip.

Thanks in advance to anyone who can help!


Tyler_Clementi

Addendum to my previous post: I found that there was a “/” in my Page name.

Fixed that and exports returned to expected. Phew! 😅


Dana_Teixeira

Hi all. I’m having this problem even when the file name doesn’t have any strange characters in it. I just want a .jpg download, but it bundles everything in a .zip file. Anyone else encountering this? Any new suggestions?


Tyler_Clementi

Hi @Dana_Teixeira! Have you checked the “Page” name? My issue was resolved by changing “Feature**/placement showcase" to "Feature-**placement showcase.”

image

Apologies if you’ve already triple-checked for slashes, but the “Page” name mattering caught me off guard and took me a while to catch. Good luck either way!


Dana_Teixeira

Thanks for the reply, but yes as I mentioned there’s no strange characters or dashes in the page name. I even tried renaming it to just “x” and this still happened.


Tyler_Clementi

Ahh, I’m sorry then. Hoping this issue gets some more attention and you can get to the root of the issue!


Daniel2728

For me too, I don’t have any special chars, in my file, page names. It’s frustrating to download it in .zip file.


Hamdan
  • 1 reply
  • May 31, 2023

for me it happens because the frame is inside the section. i tried to move the frame outside the section and it worked into a single file like pdf/png


Thanks, this worked 😅 😅


Jade8
  • 1 reply
  • July 3, 2023

This worked. Thanks so much.


  • 1 reply
  • July 21, 2023

Thanks! still this worked…


Alice37
  • 1 reply
  • January 26, 2024

You totally saved me!! I was getting crazy with the zips…


  • 1 reply
  • April 5, 2024

if you name your frame as ‘New Image/Picture’, Figma will export as zip folder. best practice name you file like this ‘New_Image_picture’.


Rifdah
  • New Member
  • 1 reply
  • March 25, 2025
Tyler_Clementi wrote:

Hi @Dana_Teixeira! Have you checked the “Page” name? My issue was resolved by changing “Feature**/placement showcase" to "Feature-**placement showcase.”

image

Apologies if you’ve already triple-checked for slashes, but the “Page” name mattering caught me off guard and took me a while to catch. Good luck either way!

Hi, for the latest version how i can find this menu?


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