Please help!!
I just opened my Figma and the file I’m currently working on is showing “You can’t access this resource” on the desktop app and “Request access” on the web app, I am the owner of the file.
This is urgent, please.
Solved
Can't access file
Best answer by ksn
Hi @Mary_Nifemi - sorry if this has caused some stress for you. First, I split your message away from the original topic you posted on, because that one was regarding a bug that has been fixed. Your issue seems to be a permission one for you specifically.
I did some digging, and I saw that you filed a support ticket that may have led you here. I’ll have support reach out to you directly via email – I can’t be entirely sure the exact problem, but it does seem permissions related.
You should see a follow-up email appear shortly. Thank you for your patience!
1 person likes this
This topic has been closed for comments
Hi @Mary_Nifemi - sorry if this has caused some stress for you. First, I split your message away from the original topic you posted on, because that one was regarding a bug that has been fixed. Your issue seems to be a permission one for you specifically.
I did some digging, and I saw that you filed a support ticket that may have led you here. I’ll have support reach out to you directly via email – I can’t be entirely sure the exact problem, but it does seem permissions related.
You should see a follow-up email appear shortly. Thank you for your patience!
1 person likes this
Thank you so much, the issue has been resolved.
Also, you were right, it was permissions related.
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