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Billing: System for Charging based on Design Seat is Nefarious

  • November 12, 2024
  • 1 reply
  • 13 views

Use

It is a Dark Design pattern to base your billing system based on View Access as opposed to Edit Access.

Good design is opt out by default not opt in by default. When I send a view access request, good UX and System design means that the wording/text in the request benign sent should match the result of the action the user performs. The text “View access” is not the same “Edit Access”. I should not be charged for a design seat simply because I want a client to view a file.

This is an issue that has been reported/commented on numerous times by other end users. Why is this still an almost a year later? Are you hiring developers who are building features without flags?

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dvaliao
Figmate
  • Community Support
  • November 12, 2024

A post was merged into an existing topic: Unclear Figma billing practices


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