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Figma zero bytes on install


LaDavius_Carson

I have tried downloading the Figma for Mac app and when I download the zip file, it shows up how it should. (with the app logo filled in and shows the app is 1.4 MB. However, after I move it to the applications folder and then try to open the app, it changes to a blank icon and says it can’t be opened because it’s damaged or incomplete. I’ve done this multiple times on different days with new downloads and refreshed my computer and same results.

Best answer by tank666

Try to download from the direct link:
https://desktop.figma.com/mac/Figma-107.0.0.zip

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13 replies

tank666
  • 4857 replies
  • Answer
  • December 4, 2021

Try to download from the direct link:
https://desktop.figma.com/mac/Figma-107.0.0.zip


LaDavius_Carson

Life saving.
Figma Team, could you add link for this to the download Figma page?


John22
  • 2 replies
  • December 8, 2021

hi there

i seem to have an issue with the M1

  • download the .zip file
  • extract and move to Application folder
  • double click to install
  • it ends up being installed with 0 bytes size and a ‘do not cross’ sign

any ideas why this might happen ?


dvaliao
Figmate
  • Community Support
  • 4595 replies
  • December 8, 2021

Hey @John22,

Sorry for the trouble. Can you please try downloading and installing from the direct link?
https://desktop.figma.com/mac/Figma-107.0.0.zip


John22
  • 2 replies
  • December 8, 2021

Hi @dvaliao ,

direct link app works as expected,

thanks a lot


As many others here, I can’t download the Figma app’s newest version. Other topics were closed so I’m opening it here again.
Error: can’t be opened because it’s damaged or incomplete.
Because I replaced it with the old version I don’t have a working desktop version anymore.
Dear Figma team, please provide us with old versions that can be downloaded.

Macbook: Big Sur 11.4 with Intel chip


Art2
  • 3 replies
  • December 9, 2021

Hey Figma guys!

The problem still exist and continued. Details are still the same like in closed long lived topic with the same name.

Please, slap some devs to dig and fix, that’s not cool that forced update just killed my ability to work!!!


Art2
  • 3 replies
  • December 9, 2021

Looks like that some buggy rollout happend 😦
Hopefully they fix asap.


Art2
  • 3 replies
  • December 9, 2021

If that helps:

  • Launch install app from “Applications” folder
  • It doesn’t ask any permissions (non-admin account)
  • After downloading and finishing the Package Contents of “Figma.app” is empty at all.

Stephen_Whitelaw

What happens when you update directly from the app via the figma > check for updates menu


UIUX_Designer


Constantine_Zuev

I had zero problems with mine. Zero bites means Safari hadn’t downloaded it. Try again.


  • 0 replies
  • January 12, 2022

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