Each time i try to import a .fig file to Figma, it shows this. Even after closing the app multiple times
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Error In figma import
Each time i try to import a .fig file to Figma, it shows this. Even after closing the app multiple times
Best answer by Yusuf_khalid
Tried it all. Turns out i needed to update the Figma app. Works 100% well now! Thank you
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Hey @Yusuf_khalid ,
Hmm, this looks odd. Is it happening on browser, desktop app or both?
As a workaround, if it only happens on desktop app, in most cases a cache clear helps resolve problems like this.
Here’s how to clear the desktop app cache on Windows:
- Close the Figma desktop app
- Open the Start menu, and paste in this, followed by enter:
%APPDATA%\Figma - In the window that opens, delete the
DesktopandDesktopProfilefolders if they exist - Launch the desktop app again
Here’s how to clear the desktop app cache on a Mac:
- Quit the Figma desktop app
- Open Terminal.app and enter the following command:
rm -rf "$HOME/Library/Application Support/Figma - Try opening the desktop app again
If this doesn’t help and you are also having this issue on browser, please reach out to the support team with a copy of your file (and share it to support-share@figma.com as an Editor, so they can take a closer look): here
Tried it all. Turns out i needed to update the Figma app. Works 100% well now! Thank you
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