I’m unable to see the variables icon in any of the fields where they are supposed to appear. Right clicking on the field doesn’t provide the option in the dropdown either. I’m on a pro plan using the latest version of the desktop app.
Hey @Sean_Tubridy, thank you for reaching out and sharing a screenshot with us!
Can you confirm if you’ve set up local Variables set up in the file? If not please try setting up a numbers Variable and let me know if it still doesn’t work then?
If you don’t have any variables then you are not being shown variable options.
Feel free to check our Help Center article to set up a number variable: Create a variable, Apply a number variable
Please let me know if this resolves the issue, happy to help further.
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Hi @Gayani_S I’m facing the same issues right now. We’ve added number variables to a separate file and published that as a library. What’s weird is that for the components that already have it connected, we can see it. But the moment it is detached, the icon does not appear and we cannot connect it anymore.
Can you please help me figure out a solution for this?
Hey @amantiwari, thank you for reaching out!
Let me ask the team internally for help. Can you let me know if this is happening in the browser and the desktop app?
Will get back to you asap. Appreciate your patience in the meantime.
Hiya @Gayani_S
This is happening the desktop app. It’s happening everywhere. The browser and on the both the Beta version and the Stable version of Figma desktop app
Hiya @Gayani_S was the internal team able to share some solution or fix for this issue with you?
Hey @amantiwari! Our team needs to further investigate here. I’ve just created a support ticket on your behalf. Your ticket number is #1121255, for reference.
Please share a direct link to the file with the support team, and invite support-share@figma.com with “can edit” permission so they can look into this further. Note that users with @figma.com emails on your team do not count towards your billing.
Our support team usually takes up to 24 hours to reply back to emails - tends to be quicker than that in normal circumstances. However, please be aware that we are facing increased contact volume so there might be a delay
Thanks,
Gayani
Hi - also experiencing this issue on both OS app and browser.
Hey @Roman_Derevyanko, thank you for reaching out!
I peaked in the support ticket from the user who posted this topic. I’ve seen their issue got resolved on its own with the update.
Can you please check if you make sure you have the newest version of the operating system?
Also can you try clearing out your cache in the browser? Please follow these steps for the desktop app : Clear desktop app cache
Please let me know if that resolved your issue? Happy to help out further!