Uh...oh we cant open this file

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1

We can t open that file dtcause we re having trouble with WebGL. Please try restarting the desktop app.
If this problem persists, your graphicscard or driver may not be supported.

Hello, please help me with this. Here are the characteristics of my PC:
OS Windows 10,
Monitor: 1920 x 1080,
Processor: 11th Gen Intel(R) Core™ i5-11400 @ 2.60GHz 2.59 GHz,
RAM: 16.0 GB (available: 15.8 GB),
Video card: NVIDIA GeForce GTX 1650.
Is it possible to somehow work normally in figma without acquiring anything new for a PC? If not, then tell me what you need to purchase. Thank you in advance.

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I have the same problem…

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Did you get any solution?

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Did you get any solution?
i have same problem

5

Hey All,

Please try the technical troubleshooting tips here:

If you’re still having trouble, please reach out to our support team directly via this form for help: https://help.figma.com/hc/en-us/requests/new