Support Forum Feedback/Bugs Thread

Is it just me or is it impossible to create a new thread. I tried to create a product idea and I can’t figure it out. What am I missing?

@Glen_Lipka Hmm strange, you should be able to create a new topic and assign the Product Ideas category to it.

Do you get an error at all?

Where is the “create new thread” button?

Do you see this “New Topic” button in the top right (below the header)?

Oh wait, yes, now I see it!

Sorry I had a setting accidentally checked, you should be able to now.

So we just post bugs here in one single thread?

I found a bug! Screen Recording 2021-01-21 at 3.00.16 PM.mov - Google Drive

Also, it would be nice to be able to upload videos here (the closest option seems to be gif).

To be clear not Figma bugs but if you run into anything on the forum you can post it here for now. 🙂

@Riley lol… well that’s a fun one! Thanks I’ll log it!

to infinity and beyond!!

BUG? I changed the preferences “Interface” to use the larger font, but it seems to have zero effect on the actual interface. Im typing now in a tiny box with microscopic text.

Ahh good find. Yeah we’ll need to fix this. Thanks!

Just curious how you accumulate votes? Not votes on your own post but votes to apply to others. I’ve reached my limit of 0 votes.

You should now have a few votes. We’re going to be looking into the trust levels and votes here early next week. Thanks!

How to attach a video?

Just made it so you can upload videos. However there is a file size limit so we recommend sharing videos via Youtube or Vimeo and then linking them here. 🙂

Hey Glen!

Just pushed a fix for this. The WYSIWYG editor (and the rest of the forum) should match your preference now. 😃

Tested it all day and didn’t find any errors, but if anything looks off, please flag me here! Happy to help.

2 posts were split to a new topic: How do masks work in the Figma API?

If you write the character “” (there must be backslash in quotes) in the “Reply” input field, then the backslash character disappears in the preview and when publishing the response. But in the “as is” mode (without applying formatting) this symbol remains. For example: Ctrl + \

Yep, I saw this somewhere on the forum already. Since most of the users here are non-technical, would be nice to disable this somehow, although I’m not sure if that would be possible. Also you can write two backslashes \\ to write a single backslash like so: \.

And in an e-mail, where there are two backslashes without formatting, it is still one backslash.

Bug: visit someone else’s profile and you will see this “Normal” button. I have no idea what it does so as every sane person I click it. And see this:

Still no idea what it does or should do ahah.

Two characters is too short for search while it’s useful:

I think product-questions and product-feedback may be slightly confusing category names now that FigJam is live, maybe they should be renamed to Figma-feedback and Figma-questions? Just an idea.

@Josh what do you think about the idea above? The confusion between the two occurs quite often and I have to move topics to Feedback and Questions from product.

Another thing: I think the new topic title input field is quite confusing:

It’s not “your title”, it is the topic title. Some people probably think it means “your work title” or “your name”:

Also I would refrain from using very informal language here (“em”) as it may be hard to understand for non-native English speakers or those using translation tools. The language should be neutral and simple. My suggestion:

Enter the topic title. Keep it short and descriptive.