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Josh
Former Community Manager
January 21, 2021
Question

Support Forum Feedback/Bugs Thread

  • January 21, 2021
  • 65 replies
  • 5962 views

Kicking off this thread to keep track of bugs, feedback, etc. related directly to this forum.

We’re quite proud of the work we’ve put into designing and building this forum out, however, there’s always room for improvement.

So… if you happen to find a bug or want to share some feedback, feel free to add a reply here and we’ll do our best to address it!

Here’s what we’ll be working on/improving next:

  • 🐛 Fixing some trailing bugs
  • 📄 Adding documentation, improving guidelines, etc.
  • 📱 Improving the mobile/responsive experience
  • 🔤 Improving the typography and accessibility across topics
  • ✨ Adding more categories and content
  • 🌑 Working on a dark theme
  • 🥇 Working on badges and rewards for participation

    This topic has been closed for replies.

    65 replies

    Gleb
    Power Member
    February 6, 2021

    Yep, I saw this somewhere on the forum already. Since most of the users here are non-technical, would be nice to disable this somehow, although I’m not sure if that would be possible. Also you can write two backslashes \\ to write a single backslash like so: \.

    tank666
    February 6, 2021

    And in an e-mail, where there are two backslashes without formatting, it is still one backslash.

    UX/UI designer. Figma expert. Creator and developer of plugins and widgets for Figma and FigJam. Check out my resources in Figma Community: figma.com/@tank
    Gleb
    Power Member
    February 17, 2021

    Bug: visit someone else’s profile and you will see this “Normal” button. I have no idea what it does so as every sane person I click it. And see this:

    Still no idea what it does or should do ahah.

    Gleb
    Power Member
    February 28, 2021

    Two characters is too short for search while it’s useful:
    image

    Gleb
    Power Member
    May 6, 2021

    I think product-questions and product-feedback may be slightly confusing category names now that FigJam is live, maybe they should be renamed to Figma-feedback and Figma-questions? Just an idea.


    @Josh what do you think about the idea above? The confusion between the two occurs quite often and I have to move topics to Feedback and Questions from product.

    Another thing: I think the new topic title input field is quite confusing:

    It’s not “your title”, it is the topic title. Some people probably think it means “your work title” or “your name”:

    Also I would refrain from using very informal language here (“em”) as it may be hard to understand for non-native English speakers or those using translation tools. The language should be neutral and simple. My suggestion:

    Enter the topic title. Keep it short and descriptive.

    Phil_Larsen
    Active Member
    July 29, 2021

    The notification icon should be a bell or some other visual. The circle isn’t descriptive enough—it works with the circle on the portrait itself.

    image

    A text label for the arrow to view all notifications would be helpful too. I always get a feeling of being lost when I first open it… 🤷🏽‍♂️

    Josh
    JoshAuthor
    Former Community Manager
    July 30, 2021

    This is great feedback! I can definitely see how this could be confusing. I’ll work on making this more clear. 🙂

    tank666
    August 20, 2021

    The forum moderators have lost the ability to edit topics and their categories.

    UX/UI designer. Figma expert. Creator and developer of plugins and widgets for Figma and FigJam. Check out my resources in Figma Community: figma.com/@tank
    Gleb
    Power Member
    August 26, 2021

    Looks like something is wrong with the hover states when selecting a topic category when editing it. The text becomes white, you can’t read it:

    Josh
    JoshAuthor
    Former Community Manager
    August 26, 2021

    Yup Discourse pushed an update which broke our theme. Will be working on a fix firs thing tomorrow when our support engineer returns from PTO.

    Thanks for reporting!