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Question

Subscription Support

  • November 20, 2024
  • 1 reply
  • 10 views

FIGMA22

I am currently trying to verify which users belong to the monthly and annual subscriptions from the user list. However, when reviewing the console, it only reflects the total number of users under each subscription type. I am unable to find an option to view the individual users assigned to these two subscription categories.
Could you kindly assist in guiding me on how to access this information or if there is a specific method to identify the users under each subscription plan?
Your assistance would be greatly appreciated.Please search for existing topics before posting! Press 🔍 at the upper right to search.

This topic has been closed for replies.

1 reply

ksn
Figmate
  • Community Support
  • 1713 replies
  • November 20, 2024

Hi @FIGMA22 - sorry for any confusion; it looks like you’re already working with the support team on this. You should have received an email from one of our agents, shortly before this response.

Can you let me know if you have not received it?


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