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Question

Stuck loading page

  • May 29, 2023
  • 1 reply
  • 207 views

please help!! stuck loading from Firday, 26 May until this morning
try restart, delelte cache,… but not working.

1 reply

Ryan_52
Figmate
  • Technical Quality Specialist
  • 382 replies
  • May 31, 2023

Hi @Ti3n sorry to see you are having issues loading a file. Are you seeing this same issue if you try loading the file from another network such as a mobile hotspot?

I would also suggest trying to see if you can load the file from a supported browser as well such as Chrome or FireFox and check your firewall or antivirus settings.

If you are still having issue, I would suggest reaching out to us support team so they can provide some additional help, you can do so here.


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