Hi! We’ve found that some applications have hit repeated 429s when hitting any endpoints (we often hit teams/<team_id>/projects, projects/<project_id>/files, and GET file endpoints).
We saw in Rest api rate limit - #6 by MichaelF that there are some rate limits mentioned in the past-- we believe our application should be making around ~2 requests / second for GET files and ~3 requests / second for the other endpoints, which should be under those specified limits. In addition, we do exponential backoff on 429s. Our application is set up via OAuth 2 so hits the endpoints with user access tokens.
Given this, we had a few questions:
- Is there any possibility that our application may have been blocked from making API calls?
- In the Errors section, the documentation mentions to just retry after one minute. Is this the recommended practice, or is there a better systematic method to determine if an application has been blocked for a longer period of time to resolve the repeated 429s?
- Are the rate limits for the mentioned endpoints more restrictive if an application uses OAuth 2 (if there’s a particular global rate limit that applies to the application regardless of the user access token used)?