We’ve used couple times Figma’s observation mode while user testing. We noticed that if your prototype has animation which contains overlay, that overlay is not visible for observators. Only person who is using prototype can see overlays. This is critical problem which deteriorates observation feature.
Totally agree with @Roberto! I would love to use this feature but since I only see half of the prototype it is currently not valuable for us.
This is still an issue nearly a year later, can the folks at Figma please look into this?
We really need overlays in observer mode. Right now it’s practically useless for remote testing.
Agreed, this is a much needed feature when you present a prototype.
I accidentally noticed the overlays weren’t showing when spotlighting myself while presenting a prototype to some colleagues.
Luckily it wasn’t while presenting to customers. I had to resort to sharing my screen using Teams, which is far from ideal.
Saying that, adding audio would complete the functionality of presenting prototypes so I created an idea post for that → Enable audio while prototyping
Please fix this. My team and client are distributed. We always meet online and my prototype have entire screens just to show an overlay, which already exists as a stand-alone component.
This is hugely needed, PLEASE FIX THIS!!! Thanks.
I am somewhat shocked this was reported in mid-2021 and is still an open issue in 2023. My team and I have been struggling with this for ages, and it’s a real handicap when presenting a design to clients and user testing. Please address it ASAP; thanks!
Hello, everyone! I encountered the same issue and noticed that it only occurred when the overlay was triggered by an instance. As a temporary solution, I detached the instance, which allowed me to view the overlay in observation mode.
I hope this can help!
Hi Figma Team! I am also struggling with that problem when observing a user when opening an overlay triggered within an instance. The workaround for [lucadigitale] is smart, but it would by nice, when you could observe things you actually also see, when interacting with the prototype.
Hope this issue can be closed soon.
Thanks anyway for that nice tool I realy enjoy working with.
Hello, this is still an issue.
Anybody with a viable workaround ?
It’s true that it’s a real problem with clients.
@Figma team ?
Just wanted to push this because it’s still an issue I’m facing which is terrible for remote usability testing when I need to see what’s being clicked. Team Figma, please look into this!
Thanks for the feedback, All!
We’ll pass this into the team for future consideration.