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Question

Prototype freezing - removing mouse enter variant change resolved the issue


Kristian_Larsen

Suddenly today I noticed that my prototypes started freezing.
After some investigation I found that by removing the “Mouse Enter” variant change that I used for the hover effect on my buttons, the prototypes started working correctly again.

I’m not sure if this was the cause but it did resolve the issue. (note these had been previously working)

Image below to show how I had the buttons setup using the “Mouse Enter” and Mouse Leave" triggers to switch between the two variants.

This topic has been closed for replies.

Boris_Crowther

I’m having the same issue I think. Yesterday my prototype was working, today I’m getting a lot of freezes when I try to get between pages with a click interaction. There are a lot of hover effects on the pages built with ‘mouse enter’ and ‘mouse leave’, I wonder if it’s a similar problem.


Adimchi_Sylvester

My prototype still freezes a whole lot. I didn’t use any variant


Laurynas_Levickas

I’m having the same issue! 😭


Murylo_Rique

Hello I am Brazilian, there are crashes similar to me, they started this morning because I have to navigate through the menus created in the prototyping but there are several crashes happening and even some hours a white screen appeared.


J.D_Compton

Same pretty much all day long, noticed yesterday more than usual, and was working the day before flawlessly. I’ve also noticed it’s not just with mouse down/up interactions, it’s also with after delay. Thinking it’s deeper than just interactions, and more with interactive components and how they’re playing back in Figma Mirror or presentation mode.


Krystian_Kubicki_Shiji

My prototypes are freezing also 🙁 yesterday everything was alright. Today every prototype start to freeze after while.


Dejan_Jankovic

Same here. Yesterday was perfectly fine. Today my prototypes are freezing all the time in desktop app and browser. Hope it will work tomorrow 🤔


J.D_Compton

Looking into the freezing, I’ve come across a few errors in browser that could point to the issues.

One is a 404 that it looks like there is some error with retrieving fonts. The other looks like it fires after going through a few screens with mouse up, mouse down, mouse enter, mouse leave with interactive components. I’ll print the errors below for context.

Font 404 errors
https://www.figma.com/api/fonts?file_key= 404
(anonymous) @ vendor.bc48aee71b0072713103f8eddaef85b5.min.js.br:185
(anonymous) @ vendor.bc48aee71b0072713103f8eddaef85b5.min.js.br:152
(anonymous) @ mobile_app.5a5a4d4581ab32fbf162a643bf6c5f80.min.js.br:256
(anonymous) @ mobile_app.5a5a4d4581ab32fbf162a643bf6c5f80.min.js.br:256

JS/TS errors
vendor.bc48aee71b0072713103f8eddaef85b5.min.js.br:183 Uncaught TypeError: Cannot read property ‘l’ of null


Fred_Tinsel

I’m freezing too…
🥶❄️🧊🥶❄️🧊🥶❄️🧊🥶❄️🧊🥶❄️🧊🥶❄️🧊🥶❄️🧊🥶❄️🧊🥶❄️🧊

Restart doesn’t work


AlicePackard

I’m having the same issue as @Fred_Tinsel. Yesterday evening I noticed my prototypes get stuck/frozen and pressing R on my keyboard or clicking the “Restart” link in the bottom right of the prototype screen fail to bring me back to the starting frame. I have to close the prototype tab and re-open it.

I’m confident this will get fixed soon 🙏 the beta is still a joy to work with 💕


Fred_Tinsel

Unfortunately I will add a layer…
it’s not only the prototypes that freeze.
Some actions or some plug-ins also freeze the app in editor mode.
I spotted this trouble with “Similayer”, or “Select Layers”
and once when editing a complex vector shape in a mask.


Harald_Skogland

Same issue.


Cees_van_Dok

I have the same problem for a number of days as well. Changed some of the event types on interactive components - but I keep having the issue. It would be helpful if someone from Figma can confirm there’s a problem.


Krystian_Kubicki_Shiji

Any updates guys? Prototypes right now in beta are not usable at all. They are freezing all the time, so I can’t test component states properly. Do anyone from figma teams know what happens? @Rogie_King @Gleb @adispezio


Rebrov_Alexei_CWM-NR

Similar problem with all prototypes even with Figma Playground components:
After event On Mouse Leave triggered clicking on any button to navigate to another page will freeze the prototype: Figma


Andrew_Chan
Figmate

Hey all - a fix will be going out for this today. Sorry for the disruption, and thanks for being patient - I’ll keep this thread updated.


J.D_Compton

Thanks @Andrew_Chan! I know you guys are after this. After testing, from the new load in on Windows and rebooting, still getting the same errors. Just wanted to update!


Harald_Skogland

Appreciate the fast update but the same as @J.D_Compton unfortunately. They work fine at first and then something seems to trigger that freezes all interactions in preview.


Rebrov_Alexei_CWM-NR

still same problem. Here is your inhouse prototype. Hover over “Select Toppings…” and click button Next >. The prototype will freeze @Andrew_Chan

Figma – 15 Mar 21

Rogie_King
Figmate
  • Designer Advocate
  • March 30, 2021

@Andrew_Chan should the fix be pushed out? I’m seeing this file still freezing.


Andrew_Chan
Figmate

Hey folks - apologies, yesterday’s hotfix deploy was delayed to today due to backend issues. It should be up now! Please let me know if you are still experiencing the bug.


Rebrov_Alexei_CWM-NR

just tried and it was working fine. Thank you!


Harald_Skogland

Works now, great, thanks.


Krystian_Kubicki_Shiji

Yeah, everything works again! Thanks 🙂 You guys are awesome!


J.D_Compton

Can confirm. Thank you so much @Andrew_Chan and dev team! ❤️ 💜 💙 💚


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