Hello! I can’t find my project named “my website” where i was working for couple of months now. I am the only owner of the project and there was one viewer. I didn’t delete it or move to another team. It was in my drafts. But today when i tried to enter it there is error 404. In desktop app and in the browser. There is no file in “recently deleted files” too. Pls help me with this problem. Project is really important for me
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Hey @Mira_Amanturova, thanks for reaching out and sorry to hear you’re having trouble finding your project!
We’re not able to help with account management here on the forum, but we’ve created ticket #1090167 on your behalf to have our support team take a closer look at what may have happened. Someone will be in touch soon.
Hello Denise!
Nobody has answered in that ticket yet 😦 I would like to know if i should expect an answer from anybody
Hey @Mira_Amanturova, sorry to hear this!
On my end, it looks like Brian replied to you earlier today saying:
“The link you provided is for a file titled my website that is within a Starter team that is deleted. With your permission, I can restore the deleted team titled Mega , and this will restore the file.”
Please check your email inbox (and possibly your spam/junk folder) to reply to Brian, and he will gladly help restore the file for you.
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