problem loading png images

when importing a PNG image, either a white or black background is added. What could be the problem ? this has never happened before?

Hi there,

Thanks for the post. It seems I can’t replicate the issue, so could you please take a look at the guide and try troubleshooting?

If the issue continues, could you share the file link over DM please so we can investigate it further? If it’s the case, could you invite It won’t affect your billing!