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Question

Not letting me have access the mobile app

  • November 16, 2021
  • 4 replies
  • 764 views

Pavlo2

Hello, I went into the mobile app, but it wouldn’t let me in and said I have a error.

I then uninstalled and went back into TestFlight to reinstall, and there is says the developers have removed me from the Beta - can you please help and advise me on this?

Thanks,

4 replies

ksn
Figmate
  • Community Support
  • 1611 replies
  • November 16, 2021

Hi @Pavlo2 - I’m looking into this for you, and will reach out via private message when I’ve learned more.


Brad_Wethington

I am having the same issues. Started today. It says “the developer removed you from the test program.”


Pavlo2
  • Author
  • 1 reply
  • November 18, 2021

@Brad_Wethington They have reinstated my account, so just hold tight.


Sindre_Holm

Same issue here. Would love to get back to using the beta version of the app.


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