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Lost and regained Figma access

  • April 19, 2023
  • 1 reply
  • 230 views

I was out on PTO and for some reason lost access to Figma [through my company]. Came back, asked for access and they granted it to me. As a result I lost all my starred list along with other lists I have made. I lost edit access to almost all files including ones I have created myself. I logged in with incognito and nothing changed. Anyone know what could have happened? How to get back my original access to files? How to repopulate my lists?

Best answer by djv

Hey @Abeer_Margolis ,

Sorry to hear this happened! Please reach out to the support team directly via this form for help: https://help.figma.com/hc/en-us/requests/new

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1 reply

djv
Figmate
  • Community Support
  • 4907 replies
  • Answer
  • April 19, 2023

Hey @Abeer_Margolis ,

Sorry to hear this happened! Please reach out to the support team directly via this form for help: https://help.figma.com/hc/en-us/requests/new


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