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Question

Infinite file loading


Ilia_Tur

I try to open this file first on the desktop version, then download the app, but the same endless download happens.

Already tried logging in from different accounts, reinstalled the app 2 times. Still doesn’t want to download.

Is there any solution?

I have attached the file below

Figma – 26 Aug 24

Source: https://www.figma.com/community/file/1342906900898425723/telegram-ios-ui-kit


7 replies

ksn
Figmate
  • Community Support
  • 1611 replies
  • August 26, 2024

Hey @Ilia_Tur - sorry for the trouble. I went in to test this myself, and I didn’t run into any issues with opening that particular community resource in Figma (it loaded + opened as expected).

It looks like this happens for you on both the desktop app and Chrome browser specifically – are you by chance using a VPN of any type?

If not, can you verify a couple of things for me?

-Does this happen on Safari as well? I’m sensing there may be something going on your computer, and want to see if the file still doesn’t open there.

-Is it just this resource that doesn’t load? Do all other files you have, or any other resource files, open properly?

Let me know.


Ilia_Tur
  • Author
  • 5 replies
  • August 27, 2024

Yeah, I’ve actually tried disabling my vpn many times and even deleted it, still nothing changes.

In my experience only this file started behaving like this - I created copies of it - but also without result

Figma – 26 Aug 24

Ilia_Tur
  • Author
  • 5 replies
  • August 27, 2024

On Safari as well the same loading


Ilia_Tur
  • Author
  • 5 replies
  • August 27, 2024

I’ve just tried some more files to open - the same loading (but not all…) so strange

https://www.figma.com/design/2v6ChzVHMCyDea2hD6HAgU/tg?t=u9CxXleM2fGGCHsi-0 (cannot open)


Ilia_Tur
  • Author
  • 5 replies
  • August 27, 2024

Oooh - it’s solved - something was entered into the console in mac


ksn
Figmate
  • Community Support
  • 1611 replies
  • August 27, 2024

Interesting! Can you give me more info on what was entered into the console? I’ll keep that info in mind just in case I see someone else come across this.


Ilia_Tur
  • Author
  • 5 replies
  • August 27, 2024

Sure, my terminal was working while i was reinstalling - so i just stopped all the windows in terminal and the loading has gone


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