I'm admin and I can't access a file and project

Hi, I’m the admin of pro team.
But there is a one project that has a different owner, and one file in it that ask me “request access”.

As admin I should be able to have full access to everything no?

Hi hi!

Since the answer can be dependent on factors regarding your individual instance, support usually needs to get more info. It looks like you’ve got a support ticket going now, and working with someone already. You should get details soon :smiley: