I have forgotten my login email address, but I remember my public homepage address, may I ask the official staff to help find my email address in this case?
Question
I forgot my login email
Hello @Ethan_Wen, Thank you for reaching out to us. I completely understand that you might be feeling a bit concerned.
I’ve noticed that you’re already in touch with one of our support specialists through your ticket. Could you please respond to their request for additional information? They’re ready and waiting to assist you further.
For anyone else who might be encountering a similar issue and has stumbled upon this post, the best step is to get in touch with our support team directly right here: https://help.figma.com/hc/en-us/requests/new?
Then, our team will take care of you by manually updating the email address associated with your account. But to keep your account safe, we need to make sure it’s really you. That’s why we ask for your cooperation in providing the necessary information to verify your account ownership.
I hope this clears things up.
Thanks again for reaching out!
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