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How to reduce editor seats?

  • August 22, 2023
  • 1 reply
  • 1888 views

Vaishnavi_Gayathri1

We have mistakenly added extra 2 editor seats to our professional plan. How can we reduce the editor seats?

Best answer by Celine_

Hi @Vaishnavi_Gayathri1 ,
You can check who is billed from the “Members” tab of your team page. Set the “Design role” or “FigJam role” filter to “Editors” or “All” to see billed users.
From there, you can downgrade any editor to “Viewer - restricted” on the Design or FigJam to remove that user from billing.
Note that a user who is both a Design and FigJam editor will create both a $15 and $5 charge.

Here’s a guide from our Help Center with more information on this: Manage team permissions and Invite team members with “view only” (free) permissions.

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1 reply

Celine_
Figmate
  • Community Support
  • 3560 replies
  • Answer
  • September 13, 2023

Hi @Vaishnavi_Gayathri1 ,
You can check who is billed from the “Members” tab of your team page. Set the “Design role” or “FigJam role” filter to “Editors” or “All” to see billed users.
From there, you can downgrade any editor to “Viewer - restricted” on the Design or FigJam to remove that user from billing.
Note that a user who is both a Design and FigJam editor will create both a $15 and $5 charge.

Here’s a guide from our Help Center with more information on this: Manage team permissions and Invite team members with “view only” (free) permissions.


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