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Question

Figma is logging me out in random period of time

  • August 22, 2024
  • 1 reply
  • 70 views

P117

Hello,
As a title say - Figma is logging me out without any reason or error showed. I’m using browser(Google Chrome) version.

I’ve been struggling with this since the weekend I think.
Anyone having same issue?

This topic has been closed for comments

1 reply

dvaliao
Figmate
  • Community Support
  • 4661 replies
  • August 22, 2024

Hey @P117, sorry to hear this!

Can you try logging in on a different browser, or an incognito window? If another browser or incognito works consistently, please try clearing your cache and disabling any ‘blocking’ browser extensions.

Lastly, try restarting your computer and checking another network, like a mobile hotspot. If you can connect on another network you may need to adjust your proxy settings or inform your ISP.

If none of these help, please send a Console.log as shown in Use Chrome Developer Tools here to our technical quality team for further help: https://help.figma.com/hc/en-us/requests/new


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