When i open a Figma link, i have a infinite loading and i don´t get to see my designs
(windows 10)
Regards
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Hey @Esteban_Miranda1, sorry to see this is happening!
Is this happening for all your files or just a particular file? Is the file loading ok in the browser? What troubleshooting steps have you tried so far?
- logging out and back in
- clearing your browser/desktop app cache
- un-installing and re-installing the desktop app
Here’s how to clear the desktop app cache on Windows:
- Close the Figma desktop app
- Open the Start menu, and paste in this, followed by enter: %APPDATA%\Figma
- In the window that opens, delete the Desktop and DesktopProfile folders if they exist
- Launch the desktop app again
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