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Question

Figma app on Android can't be opened: "retrieving user info took too long"

  • November 19, 2022
  • 3 replies
  • 1118 views

Jeremy23

Is it because the Great Firewall? I’m from China.

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Jeremy23
  • New Participant
  • November 20, 2022

It’s turned normal today.


Jeremy23
  • New Participant
  • November 21, 2022

A similar problem happend when I tried to visit this forum. Probably, its because my VPN’s IPs are banned by figma. If anyone encounters the same issue, you can try change to another VPN or turn off your VPN if that works.


  • December 19, 2022

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