I’m having trouble logging in, so I’m sending an email requesting support.
I waited the verification email for new account, but don’t receive it.
I checked it in the inbox and junk, but don’t receive it.
I clicked on the “Let’s resend it”, but i don’t get any email verification button and email from Figma .
I sent an email to support@figma.com. However, I was unable to resolve the issue after receiving the following response.
Thanks for reaching out! It looks like you’re contacting us from a Starter account. Customers on this plan receive support through our Community Support Forum and Help Center.
Our Help Center offers a comprehensive collection of topics to help you quickly resolve your questions. For additional support, please visit our Community Support Forum where you can ask questions and receive help from our team and the Figma Community.
If you’re looking for email support and have a Pro, Org, or Enterprise plan, please use our contact form using the email associated with that account.
Please check this issue and let me know how to fix it.