Skip to main content
Question

Dev mode doesn't work


Spartfin

I am part of a team that pays for dev mode, everything works perfectly for everyone, for me every 15-17 days the mode closes and says contact the admin to get rights. The admin doesn’t understand why this is happening, sends a new invite and everything starts working, after 15-17 days the rights are lost again. Other developers don’t have this problem, everything works and the dev mode doesn’t lose its rights, but for some reason it happens to me. It lasts about two months, this has never happened before, I use the latest version of Figma on desktop, although the browser still has the same problems.

3 replies

Celine_D
Figmate
  • Community Support
  • 3381 replies
  • March 22, 2024

Hey Spartfin,
Sorry to hear you are having issue to have access with Dev Mode! This looks odd, can you please reach out directly to the support team here.

Be sure to use your Figma account email (associated with the team subscription), include links to the file you should have access to Dev Mode, and share it with support-share@figma.com so they can take a closer look. That will allow us to provide you with a swifter resolution. Thank you!


Amnan_khalid

Hello @Celine_Figma ,
One of my team members is experiencing the same issue: they have lost access to dev mode and are seeing the message Your dev mode access has ended.


Celine_D
Figmate
  • Community Support
  • 3381 replies
  • July 2, 2024

Hey @Amnan_khalid ,
Thanks for reaching out to the community! Can you please reach out directly to the support team as mentioned below by filling out this form: here

Please also include your Figma email account, and share the file’s link where you have noticed this. This will help our support team to locate the file and see what may have happened. Thank you


Reply


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings