A file of mine disappeared and is not in the deleted folder, does anyone know what I can do?
Hey @Dyogo_Nascimento,
Thanks for reaching out to the community! Can you select “Created by anyone” instead of “Created by you” to check if you can see your deleted file (at the top-right corner)?
You, and anyone else who had access to edit that file should be able to find it and restore it this way.
Here’s a guide from our Help Center with more information on this: https://help.figma.com/hc/en-us/articles/360047512294 Hope this helps!
i was the same problem 2 times. Please Figma, this is not possible, i have professional plan
Hey Celio, can you also double check that you have selected “Created by anyone” instead of “Created by you”?
If you are still running into issues, please reach out directly to the support team: https://help.figma.com/hc/en-us/requests/new Be sure to use your Figma account email, include a link to the file, and share it with support-share@figma.com, so we can take a closer look. Thank you