Figma Support Forum

Deactivate preview images in Email notifications

Whenever you receive a comment notification via Email, you are presented with a nice thumbnail of the context where the comment was posted (either the cover of the file, or the overview of the whole page, or even a specific frame).

This is in principle great, and I’m sure everybody loves it. Our problem in BMW is probably an exceptional edge case, but it’s jeopardizing our ability to roll out Figma officially. The problem is…

Figma goes to great extents to ensure the “security” of your designs, be it through their access permissions, 2-factor authentication, the security of their AWS servers, etc. When it comes to strictly confidential content (for example an image of a previously unreleased vehicle), it’s all for nothing when the image is placed on an email. Then you’re relying on the security of that person’s email service, their password strength, etc. I.e. everything out of the control of Figma and our company.

I get emails on the weekly of people shocked that they see these confidential images attached to their Figma comment notifications. I’m afraid one day it’s going to explode in our faces.

So far the only solution from Figma is to somehow “convince” all of our Figma testers (more than 100, would-be a few hundreds when official) to turn off email notifications. Unrealistic and unreliable.

What we dream about is a simple checkbox in the Team or Organization settings that says “how preview thumbnails in email notifications”. Please! :cry: :cry: