Help. When i edit any file in desktop app, files are randmly closing with grey screen. No error message…
Tried to reinstall windows, clearing cache.
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Hey @Yuri_Pogodin ,
Sorry to hear you are having issue to edit in the desktop app! We are not aware of any recent service disruptions: Figma status. This looks buggy, is it also happening in the browser? If not, please use the browser in the meantime: https://www.figma.com/
I’d suggest you to reach directly to the support team by filling this form as you encounter a specific bug: here. Our technical specialists can investigate it further.
Make sure to use your Figma account email, send a screenshot showing what is happening when you try to open the files, and please include one link you can’t open, and share it with support-share@figma.com so we can have a look at it. Thank you!
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