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Comments not showing?

  • February 15, 2021
  • 5 replies
  • 5144 views

Tatiana

Hello!
Lately I have been having problems with comments in figma app. Once the comment is added I cannot see it in the file unless I reload the app.
It is really wasting the time for the team work. Please let me know if you could take a look into this bug.

Thanks

Best answer by Gleb

For technical issues please reach out to Figma support team via support@figma.com or the support request form.

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5 replies

Gleb
  • Power Member
  • 4710 replies
  • Answer
  • February 15, 2021

For technical issues please reach out to Figma support team via support@figma.com or the support request form.


HeikkiS
  • 1 reply
  • February 17, 2021

Same problem here


Cassie_Yang

Hey can anybody help please 😦 My Figma doesn’t show comments unless I reopen the file. Have tried reinstall Figma but doesn’t work. Thanks

My Figma version is 93.4 and my Mac version is 10.15.7

Please haaaaalp


sarawrites

Hi!

After I create a comment, I cannot see it in the UI—on the page, or in the comments column.

I also cannot see comments I’m tagged in. The only way I can access them is by following the button in the email notification.

I have 2 partners experiencing this same thing.

Trippy experience: In a virtual meeting in which my UXD is screensharing, we can see my comments, but when I toggle to my own window–following her/looking at the same place–I’m unable to see my comment.


djv
Figmate
  • Community Support
  • 4886 replies
  • December 3, 2024

A post was merged into an existing topic: Comments are gone


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