Comments as email replies - not working

I am confused by Figma’s comments. If you get an email with somebody’s comment. Does it work for you to reply to the email thread to post a comment? (this used to work and I just realized it doesn’t work anymore. I have a bunch of comments that didn’t post)

Hi @Pawel_Sysiak1 ,
In your email notification, you have to click in “View in Figma” button, and it redirects you to your file (directly on the comment’s section where you can add your comment).

If you are still having issues, we recommend you to file a ticket to our support team: here

Hope it helps!


@Celine_Doan I was able to reply to the email to send the response. Is that feature no longer there?